Indy Health Insurance
From Bob Coleman on March 25, 2021
If you have patients on the Indy Health plan, please review the three files below. The first is being sent to member/beneficiaries by the company’s mail vendor. The second is the script for the Robocalls which will start this evening or in the morning. The third is the notice to pharmacists which will be pushed last night. The member/beneficiary and pharmacy notices will also be posted to the Indy Health website.
Medicare drug plan with Indy Health Insurance Company ended on March 23, 2021 announcement
Robo Call Script
FAQ Indy Health Insurance Network Pharmacies
Important information about Indy Health
Arkansas Medicare Part D pharmacy benefits insurer Indy Health is under an order of rehabilitation (effective March 18). As part of that order, the Arkansas insurance commissioner has taken control of Indy Health.
Click here to read the full news release from the Arkansas Insurance Department. Click here for a FAQ document from Indy Health.
Click here for the Direct Member Reimbursement Form
LI-NET will accept Indy Health Medicare part D claims effective March 1–31 through the LI-NET program for transition coverage of prescription drugs. Indy Health claims will pay through LINET (Humana transition claims for Medicare D). GPhA members wanting additional information, please contact the Arkansas Department of Insurance, visit the GPhA website, or check your email for the latest information.
Part D members with questions and/or concerns should call 1-800-799-0927 or email customercare@indyhealthinc.com. Customers may also contact the Arkansas Insurance Department Consumer Services Division at 1-800-852-5494.
